Dylan came out quite a while back at my sons house and found he had termites. He put bait traps out and now we are free of termites. He was very easy to work with... I live in another town so we were able to communicate and set him up to go by the house and take care of everything without me even living there. The process was very easy and simple and thank goodness we have no more termites! I highly recommend Permatox!